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Support

Email [email protected] and we will get back to you. Please do not include sensitive details about your habits; we do not need them to help.

How do I restore my subscription on a new phone?

Open UNHOOK, go to Settings and tap Restore purchases, signed in to the same App Store or Google Play account.

Can I move my history to a new phone?

Your history is encrypted with a key that stays on your current phone. Export your data from Settings before switching phones to keep a copy.

How do I change my reminder time?

Go to Settings, then Daily reminder. You can change the time, turn reminders off or set quiet hours.

How do I cancel my subscription?

Subscriptions are managed in your App Store or Google Play account settings. On iPhone: Settings, your name, Subscriptions.

When to get more support

UNHOOK and these guides are self-help tools. They are not a diagnosis or treatment. If porn use is causing you distress, affecting your relationships or health, or you keep feeling stuck, consider talking to a doctor, a licensed therapist or a certified sex therapist. If you ever have thoughts of harming yourself, contact your local emergency number or a crisis line straight away.

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UNHOOK is a self-help app for adults. It does not diagnose or treat any condition and is not a substitute for professional care. If you are in crisis, contact your local emergency number or find a helpline. UNHOOK is made by AVELLO PTY LTD.

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